At FreshRoute, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website or services.

Information We Collect:

When you use FreshRoute's services, we may collect various types of information, including:

Personal information such as your name, email address, phone number, and delivery address, which you provide to us when registering for an account or placing an order.

Transactional information related to your purchases, including payment details and order history.

Technical information such as your IP address, browser type, and operating system, collected automatically through cookies and other tracking technologies.

Any other information you choose to provide to us, such as feedback or inquiries submitted through our website or customer service channels.

How We Use Your Information:

We use the information we collect for the following purposes:

To process and fulfill your orders for grocery delivery services, including delivery, billing, and customer support.

To communicate with you regarding your orders, inquiries, or account-related matters.

To personalize your experience and improve our website and services based on your feedback and usage patterns.

To send you promotional offers, newsletters, or marketing communications with your consent.

Data Security:

We take appropriate measures to protect the security and confidentiality of your personal information. This includes implementing industry-standard security protocols to prevent unauthorized access, disclosure, alteration, or destruction of data.

Sharing of Information:

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering services. These third parties are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality of your data.

Your Rights and Choices:

You have the right to access, update, or delete your personal information at any time. You may also choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

Changes to This Policy:

FreshRoute reserves the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this Policy periodically for updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.