Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the services provided by FreshRoute ("us", "we", or "our").

Your access to and use of the services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the services.

By accessing or using the services, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the services.

1. Service Description:

FreshRoute provides grocery delivery services, including the delivery of fresh produce, pantry staples, and other grocery items, to customers within our service area.

2. Ordering and Delivery:

Orders can be placed through our website or mobile app. Delivery times and availability may vary depending on your location and the items ordered. We will make every effort to fulfill your order in a timely manner, but we cannot guarantee specific delivery times.

3. Pricing and Payment:

Prices for products and delivery fees are displayed on our website or mobile app and are subject to change without notice. Payment is due at the time of ordering and can be made using a valid credit or debit card. All payments are processed securely through our payment processor.

4. Refunds and Returns:

If you are not satisfied with the quality of any item in your order, please contact us within 24 hours of delivery, and we will arrange for a refund or replacement. Refunds will be issued to the original form of payment used for the purchase.

5. Limitation of Liability:

In no event shall FreshRoute, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

6. Governing Law:

These Terms shall be governed and construed in accordance with the laws, without regard to its conflict of law provisions.

7. Changes:

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

8. Contact Us:

If you have any questions about these Terms, please contact us.

By using the services, you agree to abide by these Terms and Conditions.